DIGITAL PLAINS CONSULTING
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Modernize Your IT

Technology changes, so has the way we implement and support technology.
​If you current provider starts  a conversation with a new box or physical "thing" you should consider, you need a new vendor.
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Help Desk Decentralized.

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DIGITAL PLAINS approaches Help Desk Services differently than others. You won't be calling a black hole of technicians. You will be connected with a specialist that has a limited number of customers they support who is backed by an experienced Engineering Team.

In the end it is all about a "Secure. Practical. Effective." approach to IT.
Click the button below to book a call or simply email us at  with any questions you may have. 
BOOK A Cybersecurity CALL
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DIGITAL PLAINS provides Modern IT using proven methodology to provide you with the best call center experience. Clients with 75 employees or more have a dedicated Toll Free number to contact their dedicated support specialist that will understand your unique requirements. 
Help Desk Services includes:
  • Help Desk Phone Support - Monday through Friday 8am – 5pm
    • 24 Hour Support Available. 
    • Customs with more than 75 users are assigned their own custom toll-free number.
  • Email – Portal Support - Integrated Ticket Management – Client access to monitor tickets
  • 24/7/365 Remote Monitoring, Management and Alerts in real-time
  • Automated Remediation - Identify, diagnose and PREEMPTIVE Repair
  • Server and Network Infrastructure
  • Documentation and Asset Tracking
  • Powerful Scripting Engine with a library of scripts and custom scripting
  • Library of 100’s of 3rd Party Application patches available
  • Managed Antivirus - Protects against file-based, file-less script attack
  • Email Protection – Microsoft 365 and supporting systems
  • Quarterly Phishing test and ad hoc testing, failures provided additional training
  • Azure Active Directory and/or Active Directory monitoring
  • Microsoft 365 Tenant Management and Monitoring, solidify the security and related functionality.
  • Complementary Employee onboarding workflow design to your work environment.
  • Updated Reporting - Customizable to your needs in your own PowerBI Portal.
  • SOC 2 READY
  • As a baseline we provide HIPAA compliant technology. 
  • Automated Documentation, always up-to-date, discovery across your environment, historical audit timeline.
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Lets Talk Cybersecurity
30 Minute IT Services Call
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DIGITAL PLAINS LLC © 2022
  • Home
  • RANSOMWARE
  • Modernize
  • About
  • Contact